Covid:19 Service Update

We’re open and ready to support you.

We are open and continue to deliver services to those requiring support.

Our phone number for people who use our service – 0191 917 1160 – is still open from 10am to 4pm Monday to Friday

We will be offering telephone appointments where possible and appropriate.

All group activities and group work are off until further notice – both within our Hubs and in the community. Service users that would ordinarily attend these groups will be offered ongoing support via telephone appointment.

We continue to accept new referrals. Please contact us directly if you would like to refer anyone for support.

Pharmacies We continue to work closely with Pharmacies in order to ensure all of our service users who have prescribing needs are supported and cared for safely.

GPs We are contacting all GP surgeries where we would ordinarily offer a Shared Care provision to discuss individual contingency management plans.

Needle Exchange and Naloxone service is still offered.

The mobile provision is located at Charlotte Street car park:

Monday, Tuesday and Friday – 10am – 3.30pm

Wednesday and Thursday – 1pm – 3.30pm

The mobile provision is also located at Hospitality and Hope car park:

Wednesday and Thursday – 10am – 12 noon

It is essential that we continue to maximise our harm reduction interventions wherever possible at this time, including needle exchange, naloxone provision and safe storage advice.

If you have any questions or queries with regards any of the above please do not hesitate to contact us directly on 0191 917 1160.

Please click here for South Tyneside Council’s updating page on Coronavirus advice and information

Thank you and Warm Regards